It is an optional add-on you can choose when you buy a yearbook on LINK. If the book is ever lost or damaged, or you just want another copy, you can order one reprint of that same yearbook at any time in the next 20 years. No claim, proof or paperwork is needed.
A one-time fee based on the price of the yearbook:
When you use it, the reprint costs $9.00 plus shipping and any sales tax.
If your school's store offers the program, you will see it right after you choose your yearbook. The box is checked for you. To leave it off, uncheck the box before you continue. It shows as its own line in your cart, and removing the yearbook removes the protection too.
Go to link.entourageyearbooks.com/reprint. The link is also at the bottom of your order receipt and on the Track Order page. There are two ways to find your protection:
Then click Order my reprint and check out as normal. The person who bought the protection gets an email whenever a reprint is ordered.
One standard copy of the same yearbook, printed from the school's saved files. Upgrades on the original book, such as a special cover, printed endsheets or personalization, are not included in the reprint.
No. Reprints ship to a home address only.
Each protection covers one reprint. If you bought more than one copy on the same line, it is still one protection and one reprint. A reprint can't be protected again; any further copies are normal purchases.
Yes, with one difference: when the protection is bought with a late order, the reprint can be ordered starting 6 months after your purchase.
No coupon applies to the protection or to a reprint. Other items in your cart still take the coupon.
Yes. Email help@entourageyearbooks.com with your order number within 30 days of purchase for a full refund of the protection.
Full terms: entourageyearbooks.com/ypp-terms
Find your school on LINK, choose your yearbook, and check out. If your school gave you a link or QR code, that takes you straight to its store. Watch the short video at the bottom of this page for a walkthrough.
Each school sets its own deadline, and it is shown on the school's LINK store. If the sale has ended, the store will show a notice. Ordering early is usually the lowest price; your yearbook adviser can tell you about any early-order pricing.
Often, yes, if your school allows late orders. If it does, you can still order on the school's LINK store. Late orders can cost more, usually include individual shipping and handling, and may arrive after the school hands out its books. If you don't see a way to order, ask your yearbook adviser.
Personalized pages and ads can't be added after the school's deadline.
Log in at link.entourageyearbooks.com and open My Purchases. You will see each order's number, status, date and shipping method. Your email confirmation also has your order number.
Find your order number under My Purchases or on your email receipt, then email help@entourageyearbooks.com with your full name and order number. If the order qualifies, the refund is processed within 4 to 5 business days after the cancellation is approved.
Check My Purchases for two entries with the same date and amount. Then email help@entourageyearbooks.com with the order numbers (a screenshot helps). We will confirm the duplicate and refund it.
If your school offers it, you will see a name option after you choose your book, either a foil-stamped name on the cover or a name plate. Type the name exactly as it should appear. Name plates allow up to 26 characters including spaces, with no emoji or special characters.
Name plates ship separately from the yearbooks and should arrive about a week before the books. They are applied by the student or parent. The adhesive is very strong and can only be applied once, so plan where it goes and use a straight edge. We suggest applying it after the book has been signed.
Yes, if your school offers them, until the school's deadline. Designing an ad or personalized pages needs a desktop or laptop computer. If the template window is blank, turn off your pop-up blocker and try again.
We recommend the latest version of Google Chrome or Firefox.
Yes. You can buy a yearbook, view your school's page and upload photos from a phone or tablet. Designing an ad or personalized pages needs a desktop or laptop computer.
Yes. Search for Entourage LINK in the App Store (iPhone) or Google Play (Android) and log in with your LINK account. Depending on what your school has turned on, you can see your school's newsfeed, view and upload photos and videos, and view the yearbook project.
In your account, go to Sell > Setup LINK. From there you can:
Go to Sell > Set Up Online Sales and turn on Allow Post Approval Yearbook Sales.
Email help@entourageyearbooks.com or call 888-926-6571. Many more answers are on our help site: help.entourageyearbooks.com.